FAQs

Quick answers to common queries about our services

Why is your name DryClean 365 if you don’t offer traditional dry cleaning?

Our name reflects our commitment to 365-day professional garment care. While we don’t use hydrocarbon or synthetic solvents, we specialize in wet washing — a safer, eco-friendly method that’s gentle on fabrics and tough on stains.

Do you use any chemical solvents in your cleaning process?

No. We do not use hydrocarbon, perchloroethylene, or any synthetic dry cleaning solvents. Our process is 100% water-based and environmentally responsible.

What products do you use for cleaning?

We use Seitz German Textile Care Solutions, trusted worldwide for deep cleaning, hygiene, and fabric safety, ensuring your garments get premium care every time.

Is wet washing as effective as dry cleaning?

Absolutely. Wet washing is ideal for most fabrics and garments. It removes dirt, sweat, and odours while preserving the integrity of your clothes — without exposing them to harsh chemicals.

Do you offer free pickup and delivery?

Yes, we provide free pickup and delivery for all orders within our service areas.

How long does the cleaning process take?

Most orders are completed within 24–48 hours depending on the type of service.

Do I need to schedule my pickup in advance?

Yes, we recommend scheduling in advance to ensure timely service and availability

Which areas do you currently serve?

We currently operate in Malleswaram. Expansion to more areas is underway.

What payment methods are accepted?

We accept UPI, credit/debit cards, net banking, and cash on delivery for your convenience.

What happens if I miss my scheduled delivery?

If a delivery attempt is missed, our team will contact you to reschedule at a suitable time.

Do you handle premium or delicate garments?

Yes, we specialize in cleaning and caring for premium fabrics including silks, wool, and designer wear, with utmost attention to detail.

Is express or same-day service available?

Yes, we offer express service for urgent requirements. Please select the “Express” option during booking to check availability.

Is ironing included in all services?

Ironing is included in specific service categories. Please refer to our service list or consult our team for details.

Are your processes environmentally friendly?

Absolutely. We use eco-friendly detergents and water-efficient systems. We also promote reusable packaging to reduce waste.

Do you handle delicate fabrics?

Absolutely. We use fabric-safe detergents and specialized methods for delicate items.